Shipping & Returns

Shipping Policy

UK Free Delivery - Royal Mail First Class Tracked & Signed For. - Usually posted within 1 working day. Delivery time usually 2-3 Working days. 

Please note Royal Mail can not guarantee next day delivery on 1st class tracked items. If your item has not arrived within 10 working days of the estimated delivery date (next working day) then a replacement or refund will be processed.

UK Guaranteed next day delivery - Please email Info@sarahannoutdoors.com for this option before placing your order.

World Wide Shipping available.

International - Royal Mail Tracked & Signed for £8 for orders under £80 (more than 1 item can be posted, the postage charge is a set price of £8 & will not increase the more items you add) - Usually posted within 1 working day. Delivery Time 7-10 Working Days.

Free international Shipping on orders £80 or more.

Return & Exchange Policy

Any unworn products can be returned for a full refund or exchange within 30 days of delivery. Once we receive a return back and verify it is unworn, the return will be processed and a full refund will be issued. If you wish to exchange the item we will send out the exchange free of charge. 

Faulty items can be returned for an exchange or refund once they have been checked. 

We advise to allow 10 working days for all exchanges or refunds to be processed.

Please note an exchange or refund will not be processed until the item has been received back to Sarahannoutdoors.

Sarahannoutdoors offers free standard delivery on all UK items & therefore will not refund any postage back to the buyer to cover returns costs so it is recommended that UK returns are sent back via the same method of posting. Royal Mail 1st Class Tracked.

For all returns please put a note in the package explaining your reason for return along with a return address, contact number, & details of the exchange request.

The return address can be found on the back of the packaging or email info@sarahannoutdoors.co.uk.

  • Sarah Ann Outdoors